Last updated: 28 July 2026
Larroque Haute Gîtes respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it, who it may be shared with and the rights you have under the General Data Protection Regulation—or GDPR—and applicable French data-protection law.
This policy applies when you:
The data controller is:
Tara Myers, trading as Larroque Haute Gîtes
Micro-entrepreneur
SIRET: 949865471 00013
Business address:
164 Route du Noyer
Cassagnes
46700, France
Email:
domainelaroquehautegites@gmail.com
Telephone:
+33 (0)6 32 42 21 15
Website:
www.larroquehautegites.com
In this policy, “Larroque Haute Gîtes”, “we”, “us” and “our” refer to Tara Myers trading as Larroque Haute Gîtes.
The information we collect depends on how you interact with us.
This may include:
This may include:
When you make a payment or provide a card for a security-deposit pre-authorisation, the transaction may be processed by our booking platform or payment-service provider.
We do not normally receive or store your complete payment-card number. We may receive limited transaction information, such as:
We may keep copies of communications sent through:
You may choose to provide information about:
Please provide only the information that is necessary for us to assist you.
Where you provide sensitive information, such as information about allergies, medical needs or accessibility requirements, we will only use it to respond to your request, protect your safety or provide the service requested.
When you use our website, certain technical information may be collected automatically, including:
Further information is provided in our Cookie Policy.
Exterior security cameras are used at the property in the following locations:
Cameras are not installed inside any gîte or in areas where guests would reasonably expect complete privacy.
We may collect information directly from you when you:
We may also receive information from third parties, including:
We only use personal information when we have a lawful reason to do so.
We use contact details and enquiry information to:
Our legal basis is taking steps at your request before entering into a contract and our legitimate interest in responding to enquiries.
We use personal information to:
Our legal basis is the performance of our contract with you and taking steps before entering into that contract.
Where you order a meal, transfer, massage, cleaning service, hamper or another optional service, we use the information needed to arrange and provide that service.
Our legal basis is the performance of our contract with you.
Where sensitive information is required, such as dietary allergy information, we will use it only as necessary to provide the requested service safely and may rely on your explicit consent where required.
We may process and retain information to:
Our legal basis is compliance with legal obligations and, where applicable, our legitimate interest in protecting our business.
We may use information to:
Our legal basis is our legitimate interest in protecting guests, the property and our business.
Exterior cameras are used for:
Our legal basis is our legitimate interest in maintaining security and protecting people and property.
We will send marketing emails or newsletters only where:
You may unsubscribe at any time by:
Withdrawing from marketing will not affect essential communications about an existing reservation.
Our website uses cookies and similar technologies.
Some cookies are necessary for the website, booking system, security and cookie-preference controls to operate. These cookies may be used without consent where permitted by law.
Other cookies, including certain analytics, advertising or third-party cookies, will only be used after you have made a choice through our cookie banner.
You can accept or reject non-essential cookies and change your preferences through the cookie settings available on the website.
Further details, including the types and duration of cookies, are provided in our separate Cookie Policy.
We do not sell or rent personal information to advertisers.
We may share limited personal information with trusted service providers where it is necessary to operate our business, provide a requested service or meet a legal obligation.
These recipients may include:
Service providers are given only the information reasonably necessary to perform their role.
Where an independent service provider delivers an optional service directly to you, that provider may also act as a separate data controller and should provide its own privacy information where applicable.
Some of our technology, booking, payment or communication providers may store or process information outside France or the European Economic Area.
Where personal information is transferred to a country that does not provide an equivalent level of data protection, we expect the relevant provider to use legally recognised safeguards. These may include:
Further information about a particular provider’s safeguards may be requested by contacting us.
We do not keep personal information for longer than reasonably necessary.
The period depends on why the information was collected and whether we are required to retain it by law.
Our usual retention periods are:
Enquiry information may be retained for up to three years from our last meaningful contact with you.
Reservation contracts, important booking correspondence and information needed to manage the customer relationship may normally be retained for up to five years after the end of the stay.
Invoices and accounting documents may be retained for ten years in accordance with French accounting obligations.
We do not normally retain complete payment-card information. Payment providers retain payment information according to their own legal and security requirements.
Newsletter subscription information may be retained until you unsubscribe or for up to three years after your last active contact or interaction with us.
We may contact you at the end of this period to ask whether you would like to remain subscribed. If you do not respond or renew your consent, your information may be removed from the active marketing list.
Information connected with a complaint, payment dispute, insurance claim or legal matter may be retained until the matter is resolved and for any further period required by applicable limitation or legal-retention rules.
Security-camera recordings will normally be retained for no longer than 30 days and may be deleted sooner.
Where footage is required to investigate an incident or for legal proceedings, the relevant footage may be extracted and retained for as long as reasonably necessary to deal with that incident or proceeding.
Cookies are retained for the periods described in our Cookie Policy and cookie-preference tool.
We take reasonable technical and organisational measures to protect personal information against:
These measures may include:
No website or electronic storage method can be guaranteed to be completely secure. If a personal-data breach creates a risk to affected individuals, we will take the steps required under applicable data-protection law.
Depending on the circumstances, you may have the right to:
Withdrawing consent does not make any earlier processing carried out before the withdrawal unlawful.
Some rights are subject to legal conditions and exceptions. For example, we may need to retain invoices or transaction records even after receiving a deletion request.
To exercise your rights, contact:
Email:
domainelaroquehautegites@gmail.com
Postal address:
Tara Myers
Larroque Haute Gîtes
164 Route du Noyer
Cassagnes
46700, France
Please explain which right you wish to exercise and provide enough information for us to identify the relevant records.
We may request reasonable proof of identity where necessary to protect your information from unauthorised disclosure.
We will respond without undue delay and normally within one month. Where a request is complex or involves a large amount of information, the response period may be extended as permitted by law.
Please contact us first if you have a concern about how your information has been handled. We will try to resolve the issue.
You also have the right to submit a complaint to the French data-protection authority:
Commission Nationale de l’Informatique et des Libertés—or CNIL
You can find information about making a complaint on the CNIL website.
When you provide information about another person, such as another guest included in your reservation, you confirm that you are authorised to provide that information.
You should make that person aware of this Privacy Policy where reasonably possible.
Our accommodation is intended for guests aged 16 and over, and our website is not designed or directed specifically towards children under 16.
We do not knowingly use the personal information of children under 16 for marketing purposes.
Our website may contain links to third-party websites, booking platforms or social-media services.
Those organisations operate under their own privacy policies. We are not responsible for how an independent third party collects or uses information after you leave our website.
We recommend reviewing the privacy information of any external service you use.
We may update this Privacy Policy to reflect:
The latest version will be published on our website with the date it was last updated.
Questions about this Privacy Policy or the use of your personal information should be sent to:
Tara Myers
Larroque Haute Gîtes
164 Route du Noyer
Cassagnes
46700, France
Email: domainelaroquehautegites@gmail.com
Telephone: +33 (0)6 32 42 21 15